Frequently Asked Questions

Everything you need to know about our products and services.

What makes Diabexy products different from regular food items?

Diabexy products are specifically designed with a low Glycemic Load (GL) to help manage blood sugar levels without compromising on taste or nutrition.

How long does it take for my order to be delivered?

Standard shipping typically takes 3 to 5 business days depending on your location. You will receive a tracking number via email once your order has been dispatched.

Do you offer a return or refund policy for food products?

Due to the perishable nature of our products, we only accept returns if the item is damaged or incorrect upon arrival. Please contact our support team within 24 hours of delivery.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets to ensure a secure and convenient checkout process.

Are Diabexy products suitable for a keto diet?

Yes, most of our products are low in carbohydrates and high in healthy fats, making them an excellent choice for those following a ketogenic lifestyle.

How should I store my Diabexy flours and snacks?

To maintain freshness, we recommend storing our products in a cool, dry place inside an airtight container. Some items may require refrigeration after opening as indicated on the packaging.